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Associate UX Writer



Marketing & Communications, Design
Jakarta, Indonesia
Posted on Monday, August 14, 2023

What Is Shipper
Shipper is a growing technology company based in Jakarta. With our mission to moving our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

Why Join Shipper
An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation

How Do We Live Our Core Values CCIIH

  • Customer: Always Start with Customer First
  • Collaboration: One-for-All, All-for-One
  • Innovation: Be Bold and Move Fast
  • Integrity: Lead with Integrity
  • Humility: Build Trust through Humility

What Will You Do:

  • Have independence in navigating end-to-end product copywriting processes such as problem scoping, defining challenges, exploration of copy alternatives, prototyping with the design team, testing, iteration
  • Create/reframe a sharp product copy brief by being critical in digging deeper into the project context and understanding insights/hypotheses around the target user
  • Explore and incorporate primary & secondary user data in order to inform the copywriting
  • Articulate a variety of product use cases that have implications on how we should approach the copywriting
  • Facilitate workshops with stakeholders in order to generate copy ideas based on user insights

What Are The Requirement:

  • Possess a good understanding of Human Centered Design
  • Good critical thinking & systems thinking skill
  • Good communication & storytelling skill
  • Deep curiosity in uncovering problems & exploring potential solutions for a variety of people
  • Evidence of ability to do end-to-end product copywriting process
  • Exposure to product research is highly valued. Especially copy testing
  • Have proficiency in using design tools such as Figma & Miro
  • Design & Social Science related degree is preferred, but any background are welcome to apply