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Sales Operation Analyst



IT, Sales & Business Development
Jakarta, Indonesia
Posted on Saturday, January 28, 2023

What Is Shipper

Shipper is a growing technology company based in Jakarta. With our mission to moving our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

Why Join Shipper

An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation

How Do We Live Our Core Values CCIIH

  • Customer: Always Start with Customer First
  • Collaboration: One-for-All, All-for-One
  • Innovation: Be Bold and Move Fast
  • Integrity: Lead with Integrity
  • Humility: Build Trust through Humility

Job Summary:

We are seeking an experienced and highly motivated Sales Operation Analyst to join our sales operations team. The Sales Operation Analyst will be responsible for providing support to the sales team throughout the sales process, including deal execution and support, pricing, analysis, and reporting. They will work closely with the sales team and other stakeholders to ensure that deals are executed efficiently and effectively, and that the company is making data-driven decisions that support its overall goals.

What Will You Do:

  • Provide support to the sales team throughout the sales process to effectively sell the company's products and services
  • Assist with pricing, including creating and analyzing pricing models and strategies
  • Prepare and maintain sales reports and performance metrics, such as deal size, win rate, and closed lost/churn reasons
  • Provide feedback on service and on-field opportunities to service owner to improve sales conversion
  • Develop and implement processes and systems to streamline sales operations and improve efficiency
  • Collaborate with other teams, such as finance, legal, and operations, to ensure that deals are executed efficiently and effectively

What Are The Qualifications :

  • Bachelor's degree in business administration, marketing, or a related field
  • Minimum of 2 years of experience in sales support, sales operations, or a related field
  • Strong analytical and data-driven decision-making skills
  • Experience with pricing, deal execution, and sales support best practices
  • Strong communication and collaboration skills
  • Experience with CRM systems, MS Excel and other reporting tools
  • Familiarity with logistics industry in Indonesia is a plus
  • Strong attention to detail, ability to work under pressure and meet deadlines

If you are passionate about sales support and want to be a part of a dynamic and fast-paced logistics start-up, we encourage you to apply for this exciting opportunity. The Sales Support Specialist will have the opportunity to play a key role in the growth and success of the company, and will work closely with a talented and dedicated team of sales professionals.